Last updated: 23 May 2026
1. Controller
This policy explains how CSMobiles processes personal data of users and customers of csmobiles.com. Controller: Norwaytec Limited, operator of CSMobiles / NorwayTec Newstri Group, Karenlyst Alle 8B, 0278 Oslo, Norway. Tax/VAT No.: NO 923930477. Privacy and customer service contact: [email protected].
If the legal owner of the shop changes in the future, this section must be updated before publication.
2. Data we may process
We may process identification and contact details, account data, billing and delivery addresses, order data, invoices, payments, returns, customer service communications, marketing preferences, technical device data, IP address, online identifiers and browsing data where applicable.
We do not store full bank card data on our servers. Payments are handled by secure payment providers.
3. Purposes and legal bases
We process data to create and manage accounts, process orders, deliver products, issue invoices, manage warranties, returns and support, prevent fraud, comply with legal obligations, improve the shop, maintain website security and send marketing communications where consent or another applicable legal basis exists.
The legal bases may include performance of a contract, compliance with legal obligations, CSMobiles’ legitimate interests and, where required, the user’s consent.
4. Marketing communications
We may send news, offers or commercial information if the user subscribes or where permitted by law. The user may unsubscribe through the link included in emails or by contacting us at [email protected].
5. Cookies, Google and consent
We use technical cookies that are necessary for the shop to work, such as session, basket, language, currency, security and preference cookies. We may also use cookies or similar technologies for analytics, conversion measurement and advertising, including Google services such as Google Analytics 4, Google Ads and Google Tag Manager, only where valid consent exists or where the law permits it.
When you accept analytics or advertising cookies, Google may process personal data for measurement, advertising and personalisation. You can learn how Google uses and protects data at the Google Business Data Responsibility Site: https://business.safety.google/privacy/.
You can accept, reject or configure non-essential cookies from the cookie banner. You can withdraw or change your consent at any time using the cookie settings link or button available on the site.
6. Cookie categories
Necessary: essential for browsing, basket, login, security, language and currency. They do not require consent when strictly necessary.
Analytics: help us understand how the shop is used and improve the service. They are used with consent where required.
Advertising and measurement: allow conversion measurement, frequency capping, personalised advertising and remarketing. They are used with consent where required.
Preferences: remember user options and improve the experience.
7. Recipients and suppliers
We may share data with suppliers needed to operate the shop: hosting, technical maintenance, payment platforms, banks, transport and logistics, customer service tools, tax and accounting advisers, fraud prevention, public authorities where legally required and analytics and advertising providers such as Google where applicable.
These suppliers must process data according to our instructions or under their own responsibility when acting as independent controllers.
8. International transfers
Some suppliers may be located outside the European Economic Area. Where necessary, we apply appropriate safeguards, such as adequacy decisions, standard contractual clauses or other mechanisms recognised by applicable law.
9. Retention periods
We keep data for as long as needed to manage the relationship with the user, orders, warranties, tax and accounting obligations, claims and legal responsibilities. Data processed on the basis of consent will be kept until consent is withdrawn or until it is no longer necessary.
10. User rights
You may request access, rectification, erasure, objection, restriction of processing and portability of your data. You may also withdraw your consent at any time. To exercise your rights, write to [email protected] stating the right you wish to exercise and proving your identity where necessary.
You may also lodge a complaint with the competent data protection authority.
11. Security and minors
We apply reasonable technical and organisational measures to protect personal data. The shop is not aimed at children under 16 and we do not knowingly collect children’s data without valid authorisation.
12. Changes to this policy
We may update this policy to reflect legal, technical or business changes. The current version will be the one published on this page.