The general terms and conditions of sale are detailed below and regulate the contractual relationship between any user of the CSMobiles website, owned by Newstri Corporate Solutions SL - Registered office: Calle Los Rosales 14, 14700 Palma del Rio, Cordoba, Spain, VAT ID: ES B21481460. These general terms and conditions are the only ones applicable and replace all other conditions, except in the case of express written consent. The CSMobiles store may sometimes be forced to modify certain provisions of its general conditions. Therefore,You need to re-read the terms and conditions before each purchase on the CSMobiles store website. We consider that by confirming your order, you have read and accepted our general conditions of sale without reservation.
CONTACT FORMS:
Inquiries and cancellations: [email protected]
Online Chat
Telephone: +34 912 844 705
Hours Monday to Friday * (except holidays) 9 to 15.
FOR THE BEST ATTENTION AND SUPPORT, AND FOR YOUR SAFETY, WE ALWAYS PREFER THE WRITTEN COMMUNICATION: OUR CHAT, IM OR EMAIL
These General Conditions do not exclude the possibility that the acquisition and / or use of any of the Products and / or Services offered to Users through the Portal is subject to specific conditions of use ("Particular Conditions"), which will complement to these General Conditions and will prevail over them in case of discrepancies. The Products and / or Services whose acquisition and / or provision were subject to Particular Conditions will be governed by the provisions of such Particular Conditions and also, in everything not contemplated in the same, by what is established in these General Conditions.
By making a purchase or order, or contracting a service, regardless of how it is carried out, the user acknowledges and expressly accepts these general contracting conditions, which will govern during the validity of the commercial relations between the buyer and seller without the need for further reference.
Csmobiles may at any time and without prior notice, modify these General Conditions or, where appropriate, the Particular Conditions and introduce new conditions of use, including the remunerated or free nature of any of the Products and / or Services of the Portal. Said modifications will be published on the website corresponding to the Portal so that the User can know them before proceeding to their use. The use of the Portal and / or the acquisition of any of the Products and / or Services thereof by the User modified the General Conditions or, where appropriate, the Particular Conditions that were applicable, will signify the acceptance of said User of the Conditions General or Particular thus modified.
PRICES AND CONDITIONS OF PAYMENT
The price list in force at the time of acceptance of the order or sale, are billed in Sterling Pounds (GBP) or in the choosen currency and without taxes (under the condition that you provide us with a conforming inter community VAT number. So it is mandatory, that you register or indicate an VAT number , validated by VIES, when you make your purchase.
The invoice will be sent by email, on the day the order is sent, and will be invoiced through one of the holding companies of the Newstri - Norwaytec group. Csmobiles will not post any invoice without a VAT number validated in VIES. Invoices will be available in the customer area of our website.
The payment methods available for the portal are: Credit or debit card , Bank transfer or deposit account, and Paypal. The forms of payment in force in any case will be those established in the "Forms of Payment" section available on the Portal.
Csmobiles reserves the right to delete, add or modify unilaterally at any time and without prior notice, the available payment methods, as well as their conditions or additional expenses that may entail.
Some forms of payment may be restricted to certain geographical areas or to specific products or services.
Csmobiles reserves the right to temporarily withhold an order or payment received if details are observed that may indicate an attempt at fraud or to carry out all appropriate checks to guarantee the veracity of the payment.
CONDITIONS FOR A PURCHASE WITHOUT VAT
The Site is reserved for professional clients wishing to purchase products that are directly related to their activity and who have opened an account beforehand according to the following conditions. When the client first opens an account on Csmobiles.com, they agree to provide the following information when placing their first order:
- a valid Company information;
- a valid VAT number;
- a professional Email address
- a landline telephone number (place of work or home) on which they can be reached during normal opening hours;
In addition to this information, the client also agrees with the following terms, for each order:declare and guarantee that all the transactions carried out on your account have been carried out by your company with the intra-community VAT number that you have provided to Csmobiles.com;
- Supplied VAT number belongs to your company;
- The transactions made on your account will be carried out by your company;
- All the other information you have provided to date is correct and accurate and that you will inform us of any change or update this information;
- Csmobiles reserves the right to request additional information and to request confirmation of the validity of the information regarding your account in agreement with the competent authorities and how the law authorizes. Shall allow the Csmobiles to gather and obtain this information from the competent authorities. I.e. should accept to forward to Csmobiles all the information about your account since the first demand of Csmobiles;
- Csmobiles will cancel the order if the VAT number provided proves to be invalid or if the requested documents are not supplied. Note in General, VAT is no longer applied to the sale of the product. If any of the provided information is not accurate with the intention of avoiding VAT may result in legal action against the person responsible.
ou declare and guarantee that the intra-community VAT number and the set of other information that you have provided us are up-to-date, exact and precise and that you will immediately inform us of any changes or updates regarding this information;
OBLIGATIONS TO USER
The User is obliged, in general, to use the Portal and each of the Products and Services diligently, in accordance with the law, morality, public order and the provisions of these General Conditions and in the Individuals that are applicable, and must also refrain from using them in any way that may impede, damage or impair the normal operation and enjoyment of the Portal and all the Products and Services by the Users or that could injure or cause damage to the goods and rights of Csmobiles, its suppliers, Users or in general of any third party.
More specifically, but without this enumeration limiting the general scope of the obligation set forth in the preceding paragraph, the User undertakes to use the Portal and each and every one of the Services, as well as to purchase the Products and Services:
- In case of registration, you must truthfully provide the requested data and keep it updated.
- Do not introduce, store or disseminate any information or material that is defamatory, injurious, obscene, threatening, xenophobic, incites violence, that incites discrimination based on sex, race, ideology or religion or that in any way violates morality, public order, fundamental rights, public liberties, honor, privacy or the image of third parties and in general current regulations.
- Do not enter, store or disseminate through the Portal or through any of the Services, and no longer use in relation to them,no computer program, data, virus, code, hardware or telecommunications equipment or any other instrument or electronic or physical device that is likely to cause damage to the Portal, any of the Services, or any equipment, systems or networks Csmobiles, any User, its suppliers or, in general, any third party, or that is otherwise capable of causing any type of alteration or preventing their normal operation.
- Do not carry out, except in those spaces where expressly dedicated to such ends, advertising, promotional or commercial exploitation activities.
- Do not use false identities or impersonate the identity of others in the use of the Portal or in the use or acquisition of any of the Products and / or Services, including the use, where appropriate, of passwords or passwords for third parties or any other shape.
- Do not hide or falsify in any way the origin of email messages, do not intercept, delete or modify the email messages of other Users, or send bulk email messages.
- Do not destroy, alter, disable or damage the data, information, programs or electronic documents of Csmobiles, its suppliers or third parties.
- Do not introduce, store or disseminate through the Portal or through any of the Products and / or Services any content that infringes intellectual property rights, industrial or business secrets of third parties, nor in general any content with respect to which it did not hold, in accordance with the law, the right to make it available to third parties.
- Do not use the contents and in particular the information obtained through the Portal or any of the Products and / or Services to send advertising, send messages for direct sales or for any other commercial purpose, or to collect or store personal data. from third parties.
SALE OF PRODUCTS AND PROVISION OF SERVICES
The characteristics of the Products and / or Services, and their prices appear on the screen. The prices indicated on the screen are those in force. The offers are duly marked and identified as such. Its period of validity is effective as long as they appear on the screen or during the period indicated therein. However, the foregoing, Csmobiles will send an invoice to all natural or legal persons residing in United Kigdom. Invoices are issued by NorwayTec Limited in Norway and therefore do not include VAT. The order confirmation sent by Csmobiles is not valid as an invoice, only as proof of purchase.
The characteristics and descriptions of the products are provided by their respective manufacturers, the descriptions are revised but are subject to possible typographical errors. In the event of a typographical error in the description of the product, if the customer has received the good, it will be collected at no cost if it is not satisfied and it will be fully refunded.
In case the order object is not available, the seller may supply without price increase a product with similar characteristics that has the same or superior quality (Only in those products with immediate stock delivery) Not valid for products on request with approximate delivery date. In case of not being satisfied with the delivery, the user may request the payment of the amounts paid.
As for services on a device, Csmobiles will examine the article as soon as it is received. In case of detecting any anomaly or breakdown in addition to that described by the client, they will let you know, being able to quote part of the repair. The prices applicable to each repair are exposed in the Portal, as well as the particular conditions of each service. Likewise, once a repair has been made and its availability has been communicated to the User to collect the item, a period of 30 calendar days is established for it to be removed. After this period, two euros will be charged for each additional day that the product is in the Csmobiles premises, as storage.
The user is obliged to safeguard the data that is kept on the hardware that he wants to repair, by means of a backup, to avoid the loss of data that may occur due to the repair. Regarding software, liability for defects caused by the User due to updates, incorrect installations or additional software or peripherals is excluded. In such case, the User will bear these expenses, even when such defects arise in the repair of a Hardware under warranty.
If, in the course of a repair, unforeseen and unforeseen defects arise, Csmobiles will inform the User of such an extreme, and if necessary, will prepare an additional estimate.
All content (whether digital or physical) existing on a device as well as its accessories that are delivered to Csmobiles, belong to its owner, who is solely responsible for all purposes on said content.
The sale of multimedia products will only be made to those people who have reached the required legal age of majority.
The products offered on the website will be sent only to the address indicated in the order. No shipments will be made outside the mentioned delivery area
INTELLECTUAL AND INDUSTRIAL PROPERTY
The User acknowledges that all the elements of the Portal and of each of the Products and Services, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of its contents, and the programs computer used in relation to them, are protected by intellectual and industrial property rights of Csmobiles itself or third parties, and that the General Conditions do not attribute to it with respect to said industrial and intellectual property rights any other right than those specifically contemplated in the same.
Unless it was authorized by Csmobiles or, where appropriate, by the third party holders of the corresponding rights, or unless this is legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, put available,or allow access to the public through any form of public communication of any of the elements referred to in the preceding paragraph. The User must use the materials, elements and information that is accessed through the use of the Portal and each of the Products and Services only for their own needs, forcing themselves not to carry out, directly or indirectly, a commercial exploitation of the Products and Services or the materials, elements and information obtained through them.
The User must refrain from deleting the identifying signs of the rights (of intellectual, industrial or any other property) of Csmobiles or of the third parties that appear on the Portal, as well as refrain from evading or manipulating any technical devices established by Csmobiles or by third parties. In the portal
LIABILITY
Without prejudice to liability for damages that may arise, Csmobiles may, immediately and without notice, resolve and terminate their relationship with the User, or interrupt their access to the Portal and / or access and use of any of the Products and / or Services, if it detects a use of the Portal or any of the Products and / or Services contrary to these General Conditions or to the Particular Conditions that are applicable.
Csmobiles makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, it will be understood that it is alien at all times to our will.
There may be information on our site that contains typographical, numerical, inaccuracies, or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit time, and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the service or in any part of this website is inaccurate, at any time, without prior notice, even after the purchase order has been made and confirmed.
The user accepts and understands by accepting these Purchase Conditions that there is no malicious intent or fraudulent use of erroneous information by Csmobiles. Csmobiles does not assume any obligation to update, correct or clarify the information in the service or in any related website, including, without limitation, the price information, except when required by law.
The User will be liable for damages of any nature that Csmobiles may suffer directly or indirectly, as a consequence of the breach of any of the obligations derived from the General or Particular Conditions in relation to the use of the Portal or any of the Products and / or o Services. Likewise, the User will hold Csmobiles harmless against any sanction, claim or demand that may be brought by a third party, including any public bodies, against Csmobiles, its employees or agents as a consequence of the violation of any third party rights by said User. by using the Portal or any of the Products and / or Services or, in general, that could be brought as a result of the use or acquisition of any of the Products and / or Services in a manner contrary to the provisions of the General Conditions or the Particular Conditions that were applicable.
The User acknowledges and accepts that the use of the Portal, as well as the acquisition and use of the Products and / or Services, is carried out at their entire risk, under their sole and exclusive responsibility.
Csmobiles does not grant any guarantee, and excludes any responsibility for the damages that may be derived, with respect to the following extremes:
- Availability, continuity and utility: Csmobiles undertakes to carry out all necessary efforts to enable the availability and continuity of the Portal. However, Csmobiles cannot guarantee that the Portal works correctly at all times, that the User will be able to access it and use it quickly, uninterrupted and error-free, nor that all errors will be corrected. In the same way, Csmobiles Video does not grant any guarantee regarding the suitability of the Portal or any of the Products and / or Services for the satisfaction of specific needs of a User;
- Security: Csmobiles will adopt the security measures generally adopted in the sector to guarantee the confidentiality and security of the use of the Portal. However, Csmobiles cannot guarantee that unauthorized third parties may have knowledge of the characteristics and circumstances of the use that Users make of the Portal and of the Products and / or Services.
- Csmobiles will act diligently according to the generally accepted uses in the sector to avoid the presence in the Portal of viruses or other harmful elements that could cause alterations in the User's computer system, in its electronic documents or in its files, but cannot guarantee the absence of such elements, not being liable for any damages that this may cause.
- Services provided by third parties: Csmobiles does not control, endorse, or guarantee the accuracy, quality, veracity, reliability or suitability of the information, products and services provided or provided by third parties through the Portal. Similarly, it does not control and does not guarantee the absence of viruses or other harmful elements in the content or services provided or provided by third parties through the Portal.
- Contents outside the Portal: Csmobiles does not guarantee the technical availability, quality, reliability, accuracy or veracity of the contents, products and services available on sites owned or managed by third parties that the User can access through technical link devices ("links ") from the Portal. Csmobiles does not control the content of said websites nor does it offer or market the products and services available on the linked websites, nor does it assume any responsibility for them.
- Csmobiles does not grant guarantees of any kind, either expressly or implicitly, regarding the use that the Users make of the Portal, nor of the breach of the legal obligations to which the Users are obliged.
COMMUNICATIONS AND CUSTOMER CARE
Unless otherwise expressly provided in these General Conditions, Csmobiles may send the User communications by letter, to the address stated in the registration form, or by email, to the email address listed registered in said file. The User expressly authorizes the sending of communications through email.
Likewise, and unless otherwise expressly provided in these General Conditions, the User can contact Csmobiles to manage any incident with the use of the Portal or contracting products or services, by sending a postal letter or email, through the telephone lines of Attention to the user or using the contact form available on the Portal.
In case of change of address of any of the parties, you must notify the other party by any of the means indicated above.
DATA PROTECTION
The User is informed and consents that the data provided through the data request forms, as well as those generated as a result of their established relationship with us, will be incorporated into an automated file owned by Csmobiles, registered in the Spanish Agency for the Protection of Personal Data, in order to manage, administer and provide the services you request, manage user registration, manage purchases made, as well as inform you of own or third-party products or services that may be of interest to you.
Csmobiles declares and guarantees the complete submission and effective fulfillment of the guarantee and security processes contained in the Data Protection Law LO 15/1999 of December 13, Regulation of Automated Treatment of Personal Data.
All data, in compliance with the LOPD, will be subject to the "Privacy" Policy accessible through the Portal.
In accordance with the Data Protection Law, Organic Law 15/1999 of December 13, the User will have the possibility of exercising the rights of access, rectification, cancellation and opposition of their personal data that operate in the files of Csmobiles, requesting it by any means that records its shipment and receipt. To exercise your rights you can write to [email protected], with the subject in the mail: LOPD - Data Protection
DURATION AND TERMINATION
The provision of the Portal service has, in principle, an indefinite duration, Csmobiles, however, is authorized to terminate or suspend the provision of the Portal service at any time, without prejudice to the provisions of the regarding the corresponding Particular Conditions. When this is reasonably foreseeable, Csmobiles will warn about the termination or suspension of the provision of the Portal service.
APPLICABLE LAW AND ASSOCIATIONS
The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.