Jabra 5099-299-2119 Headset and Headphone Wired Headband Office/Call Center USB Type A

The best headsets to serve your customers are here* - Introducing Jabra Engage 50 II. We've put the power to improve customer satisfaction in your hands. Well, actually in your head. Our Engage+ software provides real-time call information to make calls more meaningful and help increase customer satisfaction. You'll be able to pick up even the smallest details because we've built in not one, but three microphones for clearer sound, while suppressing unwanted background noise so you can hear what really matters. They're ultra-light yet sturdy enough to fit in a bag - designed with real life in mind. And the adaptive-fit ear pads are so comfortable you'll forget you're wearing them. Seriously.

Designed for the contact centre of today and tomorrow, the Jabra Engage 50 II provides real-time caller feedback to ensure that every customer is more satisfied than the last. The trio of top-of-the-line microphones ensures you hear better than ever before and never miss a call again thanks to an acoustic ring. They are lightweight, comfortable and built to last - just like a trio of headsets.

Ports and Interfaces

• Connectivity technology: Wired
• USB connection: Yes
• USB connector: USB Type A
• Frequency response (music mode): 50 - 20000 Hz
• Frequency response (speech mode): 100 - 14000 Hz

Weight and dimensions

• Width: 167 mm
• Depth: 54 mm
• Height: 167 mm
• Weight: 152 g

Ambient conditions

• Operating temperature range: -10 - 55 °C (-10 - 55 ºC)
• Storage temperature range: -5 - 55 °C

Packaging

• Package width: 185 mm
• Package depth: 50 mm
• Package height: 249 mm

Microphone

• Microphone type: Boom
• Microphone Frequency: 100 - 14000 Hz
• Microphone sensitivity: -26 dB
• Number of microphones: 3
• MEMS (Micro-Electro-Mechanical System) Microphone: Yes

Headphones

• Headphones: Supraaural
• Maximum input power: 30 mW
• Obstruction: 32 Ω
• Drive unit: 2 cm
• Noise reduction type: Passive

Regulatory approvals

• Certified for Microsoft Teams: Yes

Package contents

• Warranty card: Yes
• Safety Data Sheet: Yes
• Carrying case: Yes

Other features

• Call handling: Y

Performance

• Product type: Headset
• Wearing style: Headset
• Recommended usage: Office/Call Centre
• Colour of product: Black
• Headset type: Binaural
• Controls type: Wired control box
• Cable colour: Black
• BeamForming: Yes
• Clear Voice Technology: Yes
• Optimised for: MS
• Hearing protection technologies: Jabra BalancedVoice, Sidetone Technology, Speech Normalization
• Housing material: Plastic