Jabra Engage 50 II Wired Stereo Headset with Link Call Control, Noise-Cancelling 3-Mic Technology and USB-A Cable UC

Engage+ is Jabra's innovative software that provides live guidance on factors that affect the customer call experience, such as background noise, microphone position*, silence and interruptions (how long everyone is talking).** The customer call experience can be improved in real time, Engage+ software provides a wealth of meaningful information and data that makes your job easier.

* Only available on Engage 50 II

* Free software download required. Integrations available for selected platforms. See Jabra.com/Engageplus for details.

• Engage 50 II. The best headset for clear customer calls* - with not one, but 3 high quality microphones
• Engage+: free application that offers real-time guidance to improve call quality
• All-day comfort - with a secure, adaptive fit and innovative labyrinth design earcups
• Built to last: rugged and durable, with a three-year warranty
• Impressive sound quality: advanced speakers for crystal-clear sound quality
• Jabra SafeToneTM 2.0 - protect your hearing with our advanced features
• Don't miss a word - BalancedVoice? makes speech clearer
• SmartRinger: the Engage 50 II's adjustable ringer makes missed calls a thing of the past
• Connect with confidence- works with leading contact centre platforms and virtual meeting applications
• Do not disturb - an integrated warning light indicates when a call is in progress

REAL-TIME CALL INFORMATION
With Engage 50 II, calls are more effective and the customer's call experience is instantly improved, thanks to innovative Engage+ software that provides valuable real-time data and on-screen guidance. This is an ideal headset for contact centres.

PREMIUM MICROPHONES
Engage 50 II features 3 high quality microphones that work together to deliver a clearer voice and incredible background noise cancellation, enabling speech-to-text features to deliver perfect call transcriptions.

LIGHTWEIGHT AND COMFORTABLE
Ultra-lightweight, with intelligently designed angled ear cushions for a perfect fit, Engage 50 II stays comfortable, even for long periods of time. An innovative labyrinth pattern on the inside of each earcup relieves pressure while fitting securely to the outside of the ear, helping you stay relaxed and focused on your client. That's how comfort is designed.

DURABLE AND FLEXIBLE
We've tested everything from boom arm rotation to impact resistance, making the Engage 50 II a rugged contact centre headset, ready to take on whatever a day at the office can throw at your headset and built to last. And we're so sure of it, every headset comes with a 3-year warranty. Innovative and built to last.

IMPRESSIVE SOUND QUALITY
Make every conversation clearer, with noise-isolating headsets and advanced speaker technology that optimises every word your customer says, even when there's a lot of background noise. Focus on what matters and forget the rest.

INTEGRATED HEARING PROTECTION
With the professional-grade hearing protection capabilities built into the Engage 50 II, you can focus on your customer, safe in the knowledge that their hearing is well cared for. Because healthy ears make happy agents. And happy agents give great customer service. The Engage 50 II headset offers greater comfort for users throughout the working day thanks to its cushioned headband (stereo version only).

STATE-OF-THE-ART VOICE TECHNOLOGY
With our innovative signal processing algorithm, BalancedVoice?, dynamic range compression is used to bring out the soft parts of your client's voice, while reducing the loud parts. This brings greater balance to every conversation, helping to prevent call fatigue and improve productivity. Greater call efficiency, and perfect feedback scores.

SMART RINGER
With the Engage 50 II's adjustable, audible ringer, you'll always hear when you have a call, even when you're not wearing your headset. Perfect for a day's work from home commute to the kitchen. Total flexibility and greater efficiency. Never worry about missing a call again. Plus, they have a system that alerts the user when the microphone boom is not positioned correctly (Requires Jabra Engage+, Jabra direct or SDK integration).

WORKS WITH EVERYTHING
With the Engage 50 II, it's easier to connect with your customers, as the headset is fully compatible with all major contact centre and unified communications (UC) platforms. There's even integrated call control for Amazon Connect, Genesys Cloud CX and NICE CXone2, making customer interactions seamless across the board.

INTEGRATED BUSYLIGHT
Avoid annoying interruptions, with the Engage 50 II's built-in busylight, which shows anyone nearby when it's not a good time to talk because you're busy on a call. This allows you to stay focused on your customer.